Building a Trusted Relationship

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By: Kailey Hanson

We all know that the foundation of any great relationship is largely rooted in trust and mutual respect.  Yet sometimes we forget the simple characteristics that help trust grow, and even worse, we become passive or lazy. During my career, I’ve comprised a list of ways I can build better and stronger relationships. 

            Here are 4 ways to build trust in a professional relationship:

Ensure your client understands that you have their best interest in mind.  First impressions are always important, especially in Corporate America. Take time to fully understand what your client or boss needs from your position. Make it apparent to your client that you respect him/her and their organization. Explain to them that you have their best interest at heart and intend to abide by their processes and workflow.

Communicate effectively and openly. When someone asks you a question via email, how long do you take to respond? What do you say when you don’t have the answer they’re looking for? Are you positive and respectful when dealing with difficult resources?  

Honor your commitments. There is nothing worse than an associate or contractor that doesn’t deliver what they promise. In my opinion, not delivering what was agreed upon is the number 1 killer of a trusting relationship. Everything we do as employees is based on performance

Confront conflict in a timely manner. We would all love it if the workplace was consistently filled with uplifting and joyous feelings. However, conflict is sure to happen at any company. When it does, be the first to attempt to resolve it. Don’t let harsh unwanted feelings fester for too long.

A trusted relationship lies within the “little things”. Showing people that you’re committed, a student of your craft and honest in your dealings goes a rather long way, but showing people they’re valued goes even further. See that you’re always seeking to be a trusted colleague, and remember trust is given to those who earn it. 

Kailey Hansen

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